Privacy Policy and SMS Terms of Service
Effective Date: 12/2024
Fidelis Senior Home Care we respect your privacy and are committed to protecting your personal information. By opting in to receive text messages from Fidelis Senior Home Care, you agree to the following Privacy Policy and SMS Terms of Service.
1. Collection and Use of Information
When you opt in to receive text messages from us, we may collect the following information:
Your name
Your mobile phone number
Your consent to receive text messages
We use this information to:
Send appointment reminders, important updates, or promotional offers related to Fidelis Senior Home Care.
Respond to your inquiries and provide requested information.
Improve our services and communication methods.
Other information
We do not sell, share, or rent your personal information to third parties for marketing purposes.
2. Opt-In for Text Messaging
By providing your mobile number and opting in:
You consent to receive SMS/MMS messages from Fidelis Senior Home Care.
You confirm that you are 18 years of age or older and are the authorized owner of the provided phone number.
Message Frequency
You may receive messages periodically. The frequency of messages depends on your interaction with our services.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
3. How to Opt-Out
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive.
After you reply STOP, we will confirm your opt-out status and you will no longer receive text messages from us.
To rejoin, you may reply START or contact us to opt in again.
4. Help and Support
For assistance, reply HELP to any message or contact us directly:
Phone: 972-775-1000
Email: Office@fidelishomecare.com
Address: 430 Hawkins Run Suite 4, Midlothian, TX 76065
We will respond to inquiries as soon as possible.
5. Data Protection
We take appropriate measures to secure and protect your personal information. Your data is stored securely and accessed only by authorized personnel for legitimate purposes.
6. Mobile Carriers
Please note:
Mobile carriers are not responsible for delayed or undelivered messages.
Delivery of SMS messages is subject to your mobile carrier's network coverage.
7. Changes to this Privacy Policy
We may update this Privacy Policy and SMS Terms of Service from time to time. Any changes will be posted on our website at [Insert Website URL] with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, SMS terms, or how we handle your personal information, you can contact us:
Phone: 972-775-1000
Email: Office@fidelishomecare.com
Address: 430 Hawkins Run Suite 4, Midlothian, TX 76065
By opting in to receive SMS messages, you agree to the terms outlined in this Privacy Policy and SMS Terms of Service.